Returns & Exchanges
At ALLFENIX, we want you to be completely satisfied with your high-performance activewear. If your gear isn't the perfect fit, we offer a seamless return process for all unworn and unwashed items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original packaging with all tags attached, ensuring the gear is in its original condition.
- 3.Ship It Back
Download and print your prepaid shipping label, affix it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse team inspects your return, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.